There are many website visitor recorders out there. We evaulated a few and settled on Smartlook. Smartlook is conversion rate increasing software which gives features such as sessions recording which records your visitors mouse and click movements. This information helps you understand the behavior of your site visitors.
You can look at actual video recordings of your visitors sessions to see how they interact with your website and watch replays to help show fundemental design/UI flaws providing clues for you to tweak your website. You can monitor mouse movement, clicks, and how forms are also completed to give a complete picture of your visitors experience.
At every single stage, you will know if your site visitors interacted or not, examin/playback their experience and and then optimize areas that need improvement to get a better conversion.
The click heatmaps show where visitors click on your page and also how often. The software offers integration with lots of platforms including WordPress (used by us Logic Red!).
Something very unusual (and incredibly useful) that we notice when we record our website sessions, is that visitors tend to hover their mouse pointer of the text of the website they are reading. This is INCREDIBLY useful to us and shows what text is being read. The icing on the cake!
Smartlook Features
- Always-on visitor recordings
- In-context recordings
- Automatic event tracking
- Click heatmaps
- Conversion funnels
- JS console
- Conversion data
- Integrations
- Filtering & segmentation
- Multi-device compatible
- Data history
- Collaboration & sharing
- Event picker
- Events data
- Mobile apps
Checkout Smartlook and try their 30 day trial
